Important Numbers

Modified: September 1, 2020

Emergency Numbers

  • Fire Emergencies 911
  • Police Emergencies 911
  • Village of Geneseo Fire and Ambulance 1-585-243-1200
  • Village of Geneseo Police 1-585-243-2420
  • SUNY Geneseo University Police 1-585-245-5222


RG&E 24 Hour Service

  • Electricity Interruptions or Emergencies 1-800-743-1701
  • Natural Gas orders or Emergencies 1-800-743-1702

If you have questions about your account, online services and information is available 24 hours a day, every day at You may also call and use the automated services line 24 hours a day, every day to check account balances, make payments or provide a meter reading at 800-295-7323.

Customer Service Line available Monday through Friday, 7a.m. to 7 p.m., excluding holidays at 800-743-2110

Customers using TTY/TDD equipment may contact RG&E customer service toll free at 800-962-3293

Turning On Your Service

RG&E Utilities

Spectrum Cable Service

Additional Information

Vilage of Geneseo

Bus Schedule

You can download RTS/Geneseo Where is My Bus App from Google play store or Apple store.

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